Flood Relief - General Info Flood Relief - General Info

North Queensland Flood Recovery Advisory Board Appointed

A media release, from Prime Minister Scott Morrison, announced the appointment of a flood recovery board, consisting of the following members:

  • Shane Stone AC QC (Chair) - CEO North Queensland Livestock Industry Recovery Agency
  • Tracey Hayes - former CEO of NT Cattlemen's Association and board member of the Council for the Order of Australia
  • Don Heatley OAM - former Chair of Meat and Livestock Australia
  • Greg Campbell - Mayor of Cloncurry Shire Council
  • David Galvin - former Chair of LiveCorp
  • Daryl Quinlivan - Secretary, Department of Agriculture and Water Resources

For more information about the Advisory Board and the North Queensland Livestock Industry Recovery Agency: http://pmc.gov.au/nqlira

Full media release can be seen here: https://bit.ly/2Jb7MXz


Insurance Scam Alert

We have received advice from the North West Hospital and Health Service alerting residents to an insurance scam targeting flood affected areas of North Queensland. More information.


Assistance is Available Assistance is Available

McKinlay Shire Council

If you require assistance of any kind, please contact McKinlay Shire Council on 4746 7166 or via email community@mckinlay.qld.gov.au. We may be able to assist or point you in the direction of the relevant agencies and services.

Community Recovery


Community Recovery Directory developed by Department of Communities. If you are requiring emotional support or suffering hardship as a result of the rain and flooding, help is available. You may be eligible for financial or other assistance to help you get back on your feet. More Information on what services are available. 

Community Recovery Hotline – 1800 173 349

Social Worker Support

The Julia Creek community including surrounding properties is experiencing very difficult times with the devastating flood following many years of drought.  The impact on individuals, couples, families and businesses is massive. Social worker support is currently available. Please telephone Alice on 0447370070. More information.

Centrelink Mobile Service

Visit the Mobile Service Centre to find out about Australian Government payments and services for rural families, older Australians, students, job seekers, people with disability, carers, farmers and self-employed people. Information about Department of Veterans’ Affairs programs and support services for veterans and their families will also be available. Staff can provide you with information and support. They can also help you create a myGov account. myGov is a simple and secure way to access government services online.

Other Services

National Indigenous Critical Response Service (NICRS) – 1800 805 801
Qld Rural and Industry and Development Authority – grants - 1800 623 946
Department Human Services – recovery payments – 180 22 66
Emergency Housing Assistance – 13 74 68
Translating and Interpreting Service – 13 14 50

Providing Assistance to Flood Victims Providing Assistance to Flood Victims


Blazeaid – a volunteer-based organisation that works with families and individuals in rural Australia after natural disasters such as fires and floods. 

Volunteers can register by emailing: juliacreek.blazeaid@gmail.com or calling Brian Carr on 0428 984 117 (preference on email)


Givit - is a national not-for-profit connecting those who have with those who need, in a private and safe way. Visit their website.

QCWA - Monetary donations can be made by going to their website.

If you would like to ensure money goes to the McKinlay Shire, please request this when you email your payment receipt.

Looking after your health Looking after your health

Water Quality and Treatment Information

Queensland Health has provided the following information including a list of resources and some generic advice to be shared within flood affected Shires.

For rainwater tanks (including bore-water holding tanks) affected by natural disasters, Queensland Health  have published the following factsheet on Queensland Government’s publications website.

Queensland Health note, however, that additional advice may be required, given the use of bore-water and Turkey’s nest dams is likely to be more common in the affected area.

Shallow bores are likely to have been affected by the flooding and water from these bores should not be used to fill (or refill) rainwater tanks. Turkey's nest dams will almost certainly have been affected. Deep bores may also have been affected. A good rule of thumb is for residents to not use any source of water that is suspected of being contaminated, as a result of the flooding, to fill or refill a rainwater tank.

If no safe alternative is available, residents should be advised to boil their water for:

  • Drinking
  • Brushing teeth
  • Preparing and cooking foods
  • Washing raw foods such as fruit and vegetables
  • Preparing beverages and making ice
  • Preparing baby formula
  • Sponge-bathing infants

Information on cleaning and disinfecting taps has been provided in the 'Returning to a disaster-affected house or building'

Additional guidance on managing water supplies on rural properties on a day-to-day basis can be found in our 'Safe water on rural properties' guideline, which can be accessed here.

Local concerns may be directed to the Townsville Public Health Unit on (07) 44336900 or  EH_Townsville@health.qld.gov.au

Personal Protective Equipment (PPE)

It's essential to safeguard your health by wearing Personal Protective Equipment (PPE) whilst cleaning up.

Queensland Health and the Australian Defence Force have teamed up to deliver a range of PPE to the Shire that will help protect you, your family and your mates from preventable disease during the clean up.

A Royal Australian Air Force C27-J Spartan jet delivered 100 packs of eye protection, face masks, hand sanitiser, heavy duty gloves and gumboots.

Supply is limited and is therefore restricted to one per PIC or property. Please see Council reception to obtain your PPE.


Health Advice

Look after yourself, your family and your mates.


1. Your body:
• Take precautions against disease and injury. Don’t take risks.
• Elderly and chronically ill people – do not get in the mud and dirt. Take support roles only.
2. Your mind and emotions:
• Talk about it. Support each other. Get help if you are struggling. Ring a helpline (below)
• Go easy on alcohol or other drugs
3. Your livelihood:
• Community Recovery 1800 173 349
• Qld Rural and Industry and Development Authority – grants - 1800 623 946
• Department Human Services – recovery payments – 180 22 66

Disease risks:
• Wash your hands. Often.
• Carcasses can swell and burst. They release contaminated liquids. Avoid touching them directly
• Gastro from germs in rotting cattle
• Severe wound infections from contaminated mud
• Tetanus from dirty wounds
• Melioidosis or Leptospirosis from flood water contact or droplets
• Q fever from animal contact, or dust from birth products (after it dries out)
• Heat exhaustion and heat stroke

North Queensland Public Health Advice from Queensland Health

Assistance is Available 

NQ Connect: phone 1300 059 625 nqconnect.com.au/floodsupportClick here for more information

Royal Flying Doctor Service: phone 0427 288 432. More information
NWHHS: phone 4744 7103

NWRH: phone 0439 664 074 or 1800 799 244

Lifeline: phone 13 11 14

Beyond Blue: phone 1300 22 4636

Suicide Call back: phone 1300 659 467

Kids Helpline: phone 1800 551 800

Mensline: phone 1300 789 978

Headspace (12-25yrs): phone 1800 650 890

13HEALTH - health advice line, including assessment and referral: phone 13 43 25 84

1300 MHCALL – mental health triage for local mental health services: phone 1300 642 255

Community Recovery Hotline – Immediate emergency hardship assistance: phone 1800 173 349.

Qld Health TRAIC: phone 0472 821 255


Australian Red Cross Recover from Disasters

Primary Producers Primary Producers


There are several Disaster Recovery Funding Arrangements (DRFA) assistance measures that can be used to support the repair of fencing damaged by an eligible disaster. Read the Fact Sheet.

Centrelink Changes to Farm Household Allowance

Centrelink has updated the Farm Household Allowance:

  • Now available for four years
  • Supplementary lump sum payments
  • Increase to the assets test for claims lodged before 1 July 2019

For more information:


Special Disaster Assistance Recovery Grants – Primary Producer

If your primary production enterprise suffered direct damage as a result of the North and Far North Queensland Monsoon Trough, 25 January - 14 February 2019, grants are available from QRIDA to assist your enterprise to pay for costs of clean-up and reinstatement activities. Please note, the closing date for applications is 9 August 2019More information.

Disaster Assistance Loans - Primary producer

Primary producers whose assets have been significantly damaged as a direct result of an eligible disaster may be able to access low interest loans of up to $250,000. More information.

Category B Freight Subsidies

DRFA Category B assistance provides primary producers with access to freight subsidies for the movement of materials to assist recovery. Freight subsidies may be made available for movement of materials such as: 
• emergency fodder for livestock located at the home property
• building and fencing materials, machinery and equipment movements; and
• animals purchased for restocking.

A maximum freight subsidy payment per property of up to 50 per cent to a maximum of $5,000 applies on combined restocking, fodder, building and fencing materials, and machinery and equipment movements. Freight subsidies are available through DAF. The factsheet can be found here and the guidelines and forms for freight subsidies can be found here.

Carcass Disposal Strategy

On 21st February 2019, the Mayors of Cloncurry, Flinders, McKinlay, Richmond and Winton welcomed the direct financial assistance made available to the region’s primary producers through the Carcass Disposal Strategic Master Plan.

Councils have worked closely with state and federal agencies, as well as a team of Australian Defence Force specialists based in Julia Creek, to develop an immediate action plan that will help the region in its initial recovery from one of the nation’s worst natural disasters.

We acknowledge the endorsement of this plan from Assistant Minister for Home Affairs, Senator the Hon Linda Reynolds, on behalf of the Prime Minister, and thank the Australian Government for the close attention it has paid to our concerns since the disaster struck.

We also thank the Queensland Government, represented by Minister for Agricultural Industry Development and Fisheries, the Hon Mark Furner, for its support throughout this process.

Of particular note, we welcome the direct financial support made available to flood-affected producers through the Carcass Disposal Assistance Grant. This one-off $5,000 direct payment will be easy to access and is a vital pillar of this plan as we get on with the job. To make an application please complete the application form, found here(Note: an application per property is required.)

More information.

Carcass Disposal

McKinlay Shire Council is encouraging members of our community to be proactive in the face of the recent devastation. However, before going ahead with any carcass disposal on or around your property, there are several factors you need to carefully consider. All of these factors can directly impact the health of you, your family and the local environment you call home.

To help producers manage these considerations in the safest way possible, the Queensland Department of Agriculture and Fisheries (DAF) has put together a one-stop fact sheet that outlines all of the do's and don't's when it comes to responsible carcass disposal.

If followed correctly, this information will help to strongly minimise any potential health risks that carcass disposal poses to you and your family, your stock, and your property.

McKinlay Shire Council is determined to support affected producers to be as self-sufficient as possible while we take on this unprecedented recovery effort.

To assist this effort, the Australian Defence Force, in conjunction with local councils, will help to co-ordinate livestock carcass disposal through the provision of specialist engineering and logistics advice to the Local Government Authorities.

This plan will be finalised and shared with local councils and residents as soon as possible. Until then, we encourage producers to continue being proactive but in a safe and responsible manner that sticks to the detailed advice from the Department of Agriculture and Fisheries.

To access the DAF carcass disposal fact sheet, click here https://www.daf.qld.gov.au/business-priorities/agriculture/disaster-recovery/natural-disaster/carcass-disposal.


Fodder Drops

McKinlay Shire Council is assisting to coordinate the rool out of emergency fodder drops for producers affected by this widespread flood disaster. Our first step is collating information on the local availablility of hay and AvGas to make the immediate roll out of this task possible. AgForce data that producers are logging with them is being fed through to us. Our role is to assist with coordinating the supply of what hay and fuel we have avaliable locally. If you are able to coordinate your own fodder drops, please do so. If you have not already been contacted by Kalan Lococo from McKinlay Shire Council, who is collating the status of local hay and AvGas, you can call him directly on 0437 011 808. More information.

Qld Rail Qld Rail

Please see below Situation Reports from Queensland Rail:





Rail Recovery Taskforce Update 19.03.19

Customers booked on a Queensland Rail service in the affected areas are encouraged to visit www.queenslandrailtravel.com.au or call Queensland Rail Travel on 1800 803 009.